This page describes how Long Seam handles information when you take the free check, buy a course and study with it.
Who operates this site
Nori Software LLC, New Jersey. Contact: norisoftwarehq@gmail.com.
Information you provide and how we use it
- Email: when you share it with us, we link it to your results, your study plan or your order. An order receives a receipt email with the link to your course.
- Exam month: we use the month you choose, or your answer that you are unsure, to build your study plan.
- Employer-pays answer: we record whether you say your employer will pay, will not pay, or you are unsure.
- Free check answers: we process your answers to calculate your score and domain breakdown. The saved attempt includes your results.
- Course activity: we save your practice and timed-exam answers and scores, so your progress and domain scores work and we can apply the refund terms.
- Pass report: if you tell us you passed, we save your score and whether you agreed to let us quote it.
- Payments: Stripe processes payment at checkout. We receive your email, the plan you bought and the payment status, never your full card number.
- UTM and attribution data: we record how you reached the site, including campaign tags, landing page, browser user agent and click identifiers when present. Attribution is also kept in your browser's local storage and linked to your check results and orders.
Hosting and storage
We use Discord to send our team internal notifications about orders and sign-ups, and Resend to send receipts and the emails you ask for.
Vercel hosts the site. Our production application records are stored in a Postgres database on Neon.
Traffic and performance measurement
On the public production site, we load cookieless Vercel Web Analytics for page views and Vercel Speed Insights for page performance. Our measurement filter removes URL query strings and fragments, replaces individual diagnostic-result identifiers with a shared path, and excludes marked QA browsers and automated browsers.
These measurements run separately from the Google tags described below.
Ad tracking choices
We use Google Analytics and the Google Ads tag to count visits and to see whether an ad led to a free check, an email sign-up, a checkout start or a purchase. They load in your browser with ad personalization, Google signals and enhanced conversions turned off. In the EEA and the UK they start with ad and analytics storage denied. We don't use a Meta pixel.
To opt out, use Your privacy choices, linked in every page footer, or turn on Global Privacy Control in your browser. Either one stops the Google tags from loading on this site in that browser.
Request deletion
Email norisoftwarehq@gmail.com from the address you used with us and ask us to delete your records. Include the exam name and, if available, a check result or order reference so we can locate them. Please do not send passwords or payment-card details.